I’ve got questions about a rent reduction agreement or order made during COVID-19

New renting laws

The new renting laws came into effect on 29 March 2021. This means that if you fall behind in rent after this date due to COVID-19, your rental provider can take steps to evict you.

I have an existing rent reduction agreement or dispute resolution order

If you have a rent reduction agreement or order made before 29 March 2021, the agreement or order will apply until the expiry date on your agreement or order, regardless of the new laws.

If you have a dispute resolution order made through Consumer Affairs Victoria that you are struggling to comply with, or you’ve had a change in circumstances, you can apply to VCAT to have that changed or amended.

I have an existing rent deferral agreement or dispute resolution order with a deferral

If you have a rent deferral agreement or order made before 29 March 2021, the agreement or order will apply until the expiry of your agreement or order, regardless of the new laws.

If you have a dispute resolution order made through Consumer Affairs Victoria that you are struggling to comply with, or you’ve had a change in circumstances, you can apply to VCAT to have that changed or amended.

If your rent has been deferred, you will have to start paying your rent on the date specified in the agreement or the order or when the agreement or order expires.

What can I do if I owe the rental provider rent arrears?

If you owe rent arrears to your rental provider, Dear Landlord can help you draft a letter to your rental provider requesting a payment plan.

I’m behind in rent – what are my options?