Okay, all done!

Step 1: Download your letter

Your letter has been generated and a copy has been emailed to you.

Step 2: Email your rental provider or real estate agency

Before you send the letter, read through and make sure you’re happy with it. If you have co-renters, make sure they are also comfortable with the letter before sending. Don’t forget to include the email subject. You could use “Proposed payment plan for rent arrears”.

You will receive 2 emails

One email will contain the letter in the body of the email that you can edit and forward on to your rental provider or real estate agency (best if using a mobile device). The second email will have the information on this page so you can refer back to it or download your letter again at a later date. If you don’t receive the emails, contact homelesslaw@justiceconnect.org.au

What happens next?

Once received, your rental provider or real estate agency will let you know if they are willing to accept the payment plan proposal. Don’t be afraid to enquire if you haven’t heard back within 3-5 business day.

Where to get more help

If your rental provider or real estate agency doesn’t accept your payment plan, take a look at our FAQs for more information about your options. If you’re behind in rent speak to a financial counsellor sooner rather than later. For contact details see our financial assistance FAQs. If you’re experiencing any issues generating or downloading your letter, get in touch with us at: homelesslaw@justiceconnect.org.au If family violence has affected your rental situation, Justice Connect’s Home of Your Own can help you to understand your rights and options, including what you can do to safely stay in a rental. 

Disclaimer & Privacy Policy

While Justice Connect aims to develop tools that are helpful and informative, the content of Dear Landlord is legal information for general guidance and not legal advice. You may want to seek legal advice to understand how the law applies to your specific circumstances. You do not become a client of Justice Connect by using this tool. Read our full disclaimer and privacy policy. © Justice Connect 2021. This legal content in this tool was last updated in March 2021.