Based on your responses, your notice of rent increase might be invalid.
A rental provider cannot increase the rent more often than the law allows. If you’re on a fixed term lease, your rental provider cannot increase the rent unless it says they can in your rental agreement. This is not a common term, so you should check whether it is written in your agreement or not.
If you have received a notice of rent increase that might be invalid or think the new rent is excessive, you can challenge it by applying for a free rent assessment from Consumer Affairs Victoria (CAV). You must make this application within 30 days of receiving the notice.
CAV will then send a written report to you and the rental provider. The report will include whether CAV has found that the rent is excessive. You can use this report to negotiate the rent with the rental provider and to apply to VCAT.
If the rental provider does not want to negotiate, you do not agree with the report, or your notice might be invalid, you can apply to the Victorian Civil and Administrative Tribunal (VCAT) for an order that the rent increase not be allowed. If you are considering applying to VCAT, we recommend getting legal advice about your options.
You have to apply to VCAT within 30 days of receiving the CAV report. If you do not apply within 30 days, you need to explain to VCAT why it took you longer than 30 days to apply and why the delay has not caused detriment to your rental provider. VCAT will decide whether to allow your application.
VCAT has the power to order that:
- the proposed rent is excessive and for a period of time the rent cannot be higher than a certain amount,
- the rent increase is allowed, and you must pay the new amount from the date the increase comes into effect,
- the rent increase is invalid, and you continue paying your regular rent amount.
If the notice is invalid or the proposed rent is too high, you should ask VCAT for an order that the rental provider refund any extra rent that you have already paid.
Any decision made by VCAT must be followed.
If you do not take any further steps to challenge the notice, the rent increase will start on the date set out in the notice.