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Dear Landlord
A self-help tool for renters in Victoria
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    Your personal information

    Justice Connect will collect some personal information from you to generate your document. We will store this information securely.

    With your permission, we may use your email to contact you for feedback about your Dear Landlord experience. We may use de-identified and aggregate data from Dear Landlord to improve the tool & advocate for Victorian renters.

    Read our privacy policy to understand how we collect, use and store your personal information.

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    To begin drafting your letter, enter a few details about you and your situation.

    Your contact details

    These will be used in the letter

    Address
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    Your rental provider or agent's details 

    This will be used in the letter 

    Does your rental provider use an agent to manage the property?*

    Your request

    You can ask your rental provider to keep your current rent amount or offer to pay a rent increase that is less than the amount on the notice.  

    What would you like to ask your rental provider?*
    For example, if your rent is $600 per week, and you offer to pay $625 per week, enter ‘25' and then select 'per week.'
    Frequency

    Your history at the property

    This is the last question

    How long have you lived at the property? 

    Please enter a number. If you have lived at the property for less than a year, you can leave this section blank.
    Please enter a number. You can choose to leave this section blank.
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    COVID-19 financial support available for Victorians

    The Federal and Victorian Governments are offering a number of different types of COVID-19 financial support for Victorian individuals.

    For a rundown of the various kinds of support available during the pandemic, including the newly announced RENT RELIEF GRANT, see our What kind of COVID-19 financial support is available for Victorians?

    Last updated 10 September 2021

    What do the new rental laws mean?

    New renting laws came into effect on 29 March 2021. This means if you fall behind in rent due to COVID-19, your landlord – now referred to as a rental provider – can take steps to evict you.

    Under the new laws, there is no legal requirement for your rental provider to accept a rent reduction, unless you applied to Consumer Affairs Victoria or VCAT before 29 March 2021.

    If you have an existing rent reduction or rent deferral agreement or order made during COVID-19, use Dear Landlord to find out what this means for you.

    If you want to find out more information about the new laws, see our What do the new rental laws mean for Victorian renters?

    A guide to the eviction process

    Evictions follow a legal process. This is a step-by-step guide if you are behind in rent to help you understand your rights and how Dear Landlord can help you.

    How Dear Landlord can help

    If you are behind in rent, Dear Landlord can help you understand your options based on your circumstances, including drafting a payment plan request to your rental provider, drafting a VCAT review application, and finding further financial or legal help.