Understanding your situation

The questions on this page will help us understand where you are in the process.

Are you behind in rent?

Yes No

I’m behind in rent

If you are 14 days or more behind in rent your rental provider (previously known as your landlord) can start the eviction process.

This means they can give you a notice to vacate.

Watch our video for an overview of the eviction process

Have you received a Notice to Vacate for rent arrears?

Yes No

Have you got an upcoming VCAT hearing?

Yes No No, there’s already been a hearing
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What is a Notice to Vacate? A notice to vacate is a document that tells you why the rental provider wants to evict you. It is the first step in the legal eviction process but you have options to stay in your home. It will be titled 'Notice to Vacate' and will look like this:
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What is VCAT? The Victorian Civil and Administrative Tribunal is an accessible & neutral Tribunal that helps to resolve renting disputes between renters and rental providers. The people who hear and make decisions in renting disputes are called 'members'.
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How do I know if I have a VCAT hearing? You will receive a notice of hearing in the mail which will show you the date, time and location of the hearing. You can call VCAT on 1300 018 228 to double check if you misplaced the notice.
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What happens if I pay off my rent arrears before the termination date? If you pay off your rent arrears by the termination date on your Notice to Vacate, VCAT can't evict you. There are different processes depending on how many Notices to Vacate you have received. Answering the next few questions will help you work out your options.